1. Home
  2. Online Booking of rooms
  3. Your reservations
  4. How can I resolve any doubts about my booking?

How can I resolve any doubts about my booking?

If you’ve submitted a Booking Request through idealista and, once it’s been accepted, you have questions about the room, we recommend reviewing all the information in the listing before your arrival.

Here’s how to do it step by step:

  1. Check the listing photos

The images uploaded by the advertiser are a key source for understanding what the room should look like. Pay close attention to details such as the furniture, layout, overall condition, windows, lighting, and more.

  1. Read the detailed description and review the specific fields

The description usually includes important information such as whether the room is furnished, whether there are shared areas, or details about the neighbourhood. In addition, idealista allows advertisers to complete extra fields that clarify key aspects, such as additional expenses or the monthly payments.

  1. Still have questions? Contact the advertiser

If, after reviewing all the information, you still have doubts, we recommend contacting the advertiser through idealista’s secure chat. This tool is available within the platform and allows for quick and direct communication. It’s perfect for resolving specific questions before your arrival or clarifying any aspect of the accommodation.

Was this article helpful?

Related Articles