It’s possible that the advertiser has removed the listing after confirming the booking, especially if it’s no longer available to other users.
However, you can still access the listing and your booking details from your private area by following these steps:
- Log in to your idealista account.
- Go to the Room Bookings section from your profile.
- Open the details of the booking you’re interested in — there you’ll find:
- The agreed terms and conditions.
- The payment schedule showing the amounts you need to pay.
- A link to the original listing, if it’s still published.
- The secure chat to communicate with the advertiser.
All this information is stored so you can access it at any time, even if the listing is no longer publicly visible.
If you can’t find the information you need, you can contact the advertiser directly through idealista’s secure chat.