When you book a room through idealista, we provide security and transparency throughout the payment process. It is therefore important that you know exactly which payments are made via our platform and when they are processed:
- First month’s rent
This amount corresponds to the first month of your stay. We do not transfer the money to the advertiser immediately; it is only sent 48 hours after you move in. This gives you time to verify that the room matches the listing. If it does not, you can contact our team and request a refund.
- idealista service fee
This is a one-off payment that covers the costs of our platform. It allows us to provide booking security and ongoing support from our team throughout the reservation process.
Please note that when you submit a booking request, you are only authorising the payment; none of these amounts will be charged to your card until the advertiser accepts your request. Both payments are then processed together at that time.
On each listing, just below the property description and features, you will find a section called “Payment information” where you can see the exact amounts before submitting your booking request. We recommend reviewing this section before making your request.
