If you are getting an error when trying to pay for your booking, it could be due to several common reasons:
- Issues with the card you are using, for example: it has expired, has insufficient funds, or your bank did not authorise the transaction, causing it to be declined.
- Incorrectly entered details.
- Temporary problems with the platform or your internet connection.
- The system detects something unusual and blocks the payment for security reasons.
To resolve this, we recommend checking your card details, ensuring you have sufficient funds, and trying another payment method if possible.
You can also call our Online Booking Team on 917 012 031. We are available Monday to Friday from 9:00 to 21:00, and on weekends and public holidays from 10:00 to 18:00.