How can I spot fake listings? Detecting a fraudulent Online Booking listing can be tricky, but there are several signs that can help you identify a...
What is the Online Booking with Insurance, and what cover do I have as a tenant? At idealista, we aim to provide you with the best service in your search for a new home. Moving to...
How much should I pay in monthly rent based on the type of contract applicable to me? The amount a tenant must pay when making a booking depends on two factors: The dates selected for check-in and...
How much will I pay in total for my stay? Once you have requested your booking with a check-in and check-out date, you will have access to the exact breakdown...
How can I protect myself from potential fraud? Fraudsters use various tactics to try to steal your data and money by impersonating idealista. We want to help you...
How to book a room on idealista? If you’ve fallen in love with a room or simply found one that meets all your needs, you can request...
What is the service fee on an online room booking with idealista? When you book a room on idealista, you pay a one-time service fee, in addition to the first month’s rent....
How do cancellation policies work for tenants? If you wish to cancel your booking, there are specific time frames within which you can receive a full or...
How can I cancel my booking? As a tenant, you have the right to cancel your booking once it has been accepted. Before doing so, we...
I have made a booking and will not be using it, in what cases can I get my money back? When you make a booking, you are agreeing to the Terms and Conditions of idealista, so any refund will be...
The advertiser has made a counter-offer to my booking request – what does it mean? What is a counter-offer? When you make a booking through idealista, you can be confident that what you see in...