How can I spot fake listings?
Detecting a fraudulent Online Booking listing can be tricky, but there are several signs that can help you identify a...
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Online Booking of rooms
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What is the Online Booking with Insurance, and what cover do I have as a tenant?
At idealista, we aim to provide you with the best service in your search for a new home. Moving to... -
How much should I pay in monthly rent based on the type of contract applicable to me?
The amount a tenant must pay when making a booking depends on two factors: The dates selected for check-in and... -
How much will I pay in total for my stay?
Once you have requested your booking with a check-in and check-out date, you will have access to the exact breakdown... -
How can I protect myself from potential fraud?
Fraudsters use various tactics to try to steal your data and money by impersonating idealista. We want to help you... -
How to book a room on idealista?
If you’ve fallen in love with a room or simply found one that meets all your needs, you can request... -
What is the service fee on an online room booking with idealista?
When you book a room on idealista, you pay a one-time service fee, in addition to the first month’s rent.... -
How do cancellation policies work for tenants?
If you wish to cancel your booking, there are specific time frames within which you can receive a full or... -
How can I cancel my booking?
As a tenant, you have the right to cancel your booking once it has been accepted. Before doing so, we... -
I have made a booking and will not be using it, in what cases can I get my money back?
When you make a booking, you are agreeing to the Terms and Conditions of idealista, so any refund will be... -
The advertiser has made a counter-offer to my booking request – what does it mean?
What is a counter-offer? When you make a booking through idealista, you can be confident that what you see in...